Legal

Terms of Service

Please read these terms carefully before using our delivery services. By requesting or using a delivery from Choice Trucking, you agree to the following terms.

Effective Date: July 1, 2026
Section 01

Acceptance of Terms

These Terms of Service ("Terms") govern your use of delivery and logistics services provided by Choice Trucking ("Company," "we," "us," or "our"), operating in South Florida.

By requesting a quote, scheduling a delivery, or using any service provided by Choice Trucking, you ("Customer") agree to be bound by these Terms. If you do not agree to these Terms, do not use our services.

These Terms apply to all deliveries, whether arranged by phone, email, our website, or any other method of communication.

Section 02

Services

Choice Trucking provides final-mile delivery and logistics services, including but not limited to:

  • Same-day and scheduled local package delivery
  • Multi-stop delivery routes
  • Recurring scheduled delivery runs for businesses
  • B2B and B2C last-mile delivery within our service area

Our primary service area covers Miami-Dade and Broward County. Services outside this area may be available upon request and are subject to additional terms and pricing.

Choice Trucking reserves the right to refuse any delivery request at its sole discretion, including but not limited to requests involving prohibited items, unsafe conditions, or locations outside our operational capacity.

Section 03

Booking & Quotes

All service requests must be submitted via our quote request form at info@choicetrucking.us.com or through our website. A delivery is not confirmed until you receive written confirmation from Choice Trucking.

Quotes provided by Choice Trucking are estimates based on the information provided at the time of request. Final pricing may vary if:

  • The actual cargo weight, size, or quantity differs from what was described
  • Additional stops or route changes are requested after confirmation
  • Unusual access conditions at pickup or delivery locations are encountered
  • Wait times exceed 15 minutes at any stop due to Customer or recipient unavailability
Important: Providing accurate cargo and delivery information at the time of booking ensures accurate pricing. Significant discrepancies may result in adjusted charges or cancellation of service.
Section 04

Payment

Payment terms will be outlined in your quote confirmation. Choice Trucking may require full or partial payment prior to service, depending on the nature and scope of the delivery.

Accepted payment methods will be communicated at the time of booking. Invoices for recurring or business accounts are due within the terms stated on the invoice.

Late payments on invoiced accounts are subject to a late fee of 1.5% per month on the outstanding balance. Choice Trucking reserves the right to suspend or discontinue service for accounts with outstanding balances.

All rates are in U.S. dollars. Customers are responsible for any applicable taxes or fees.

Section 05

Liability & Claims

Choice Trucking takes reasonable care in handling all shipments. However, our liability is limited as follows:

  • Damaged goods: Choice Trucking's liability for damaged cargo is limited to the lesser of the actual value of the damaged item or $100 per delivery, unless additional declared value coverage has been arranged in writing prior to pickup.
  • Lost goods: In the event of a lost shipment, liability is limited to the same terms as damaged goods above.
  • Delays: Choice Trucking is not liable for delays caused by traffic, weather, road conditions, acts of God, or circumstances beyond our reasonable control.
  • Perishable or fragile items: We strongly recommend appropriate packaging for fragile, perishable, or high-value items. Choice Trucking is not liable for damage resulting from inadequate packaging.

Claims for damaged or lost items must be submitted in writing to info@choicetrucking.us.com within 48 hours of the scheduled delivery time, with photographic evidence where applicable.

High-value shipments: If your cargo exceeds $100 in value, please notify us at the time of booking. Additional declared value coverage can be arranged for an additional fee.
Section 06

Prohibited Items

Choice Trucking will not transport the following items under any circumstances:

  • Illegal substances, controlled substances, or contraband
  • Firearms, ammunition, or explosives
  • Hazardous materials, flammable liquids, or biohazardous waste
  • Live animals
  • Human remains or body parts
  • Currency, coins, or negotiable instruments
  • Items requiring special licensing or permits not held by Choice Trucking
  • Any item that is illegal to transport under local, state, or federal law

The Customer is responsible for ensuring all cargo complies with applicable laws and these Terms. Choice Trucking reserves the right to refuse or terminate a delivery if prohibited items are discovered, without refund.

Section 07

Cancellations & Rescheduling

Customers may cancel or reschedule a confirmed delivery subject to the following policy:

  • More than 2 hours before pickup: No charge. Full refund if prepaid.
  • Less than 2 hours before pickup: A cancellation fee of 50% of the quoted rate applies.
  • After driver dispatch: Full quoted rate is due if the driver has been dispatched and cannot be recalled.
  • Failed delivery (recipient unavailable): If a delivery cannot be completed because the recipient is unavailable or refuses the package, the full delivery fee is still due. A redelivery fee may apply for a second attempt.

Choice Trucking reserves the right to cancel a scheduled delivery due to unsafe conditions, vehicle unavailability, or other circumstances beyond our control. In such cases, a full refund will be issued for any prepaid amount.

Section 08

Customer Conduct

Customers are expected to treat Choice Trucking drivers and staff with respect. Abusive, threatening, or harassing behavior toward our team will result in immediate termination of service without refund.

Customers are responsible for:

  • Ensuring cargo is properly packaged and labeled before pickup
  • Providing accurate pickup and delivery addresses
  • Ensuring a responsible party is available to hand off or receive cargo
  • Obtaining any required permissions or access for pickup or delivery locations
Section 09

Privacy

Choice Trucking collects only the information necessary to provide delivery services, including contact details, pickup and delivery addresses, and cargo descriptions. This information is used solely to fulfill your delivery request and communicate with you about your service.

We do not sell, share, or distribute your personal information to third parties for marketing purposes. Delivery records may be retained for business and legal compliance purposes.

By using our services, you consent to our collection and use of information as described above.

Section 10

Disputes & Governing Law

In the event of a dispute arising from or relating to these Terms or our services, both parties agree to first attempt to resolve the matter through good-faith communication. Please contact us at info@choicetrucking.us.com before pursuing any formal action.

These Terms are governed by the laws of the State of Florida. Any legal disputes that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts located in Miami-Dade County, Florida.

To the maximum extent permitted by law, Choice Trucking's total liability to any Customer for any claim arising out of or related to our services shall not exceed the total amount paid by the Customer for the specific delivery giving rise to the claim.

Section 11

Changes to These Terms

Choice Trucking reserves the right to update or modify these Terms at any time. Changes will be posted on our website at www.choicetrucking.us.com/terms with an updated effective date.

Continued use of our services after changes are posted constitutes your acceptance of the updated Terms. We encourage Customers to review these Terms periodically.

Section 12

Contact Us

If you have questions about these Terms of Service, please contact us:

These Terms of Service were last updated on July 1, 2026. Choice Trucking is an owner-operated business based in South Florida.